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Return & Refund Policy  

We want to make sure that you are completely satisfied with your TimeLine educational products. If, for any reason, you are not satisfied with your order, you may return any item within thirty (30) calendar days from the date of delivery for replacement or refund.

Although we think our products should be in your classroom, we're also realistic enough to know that our products may not fit every situation. That's why we have a strong refund policy. If you aren't satisfied with our products, we would like them back—and we will refund you the money.  This allows you to purchase our products with confidence.

To return any item, 310-962-1306 within southern California for a Return Material Authorization (RMA) request within 30 calendar days of the receipt of the product.  When the item is returned we will exchange it or offer you a refund based on your original method of payment, excluding shipping and handling charges. The product must be returned to TimeLine Communications, Inc. within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging and include all materials originally shipped.


• TimeLine Communications, Inc. is not responsible for typographical errors.
• TimeLine Communications, Inc. reserves the right to change the terms and conditions of sale at the TimeLine web store at any time.
• All sales at the TimeLine web store are governed by California law, without giving effect to its conflict of law provisions.